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Hi all - I referenced this conversation in a support ticket I opened for the same issue. We have it across our website and could not wait until June 14 for a fix. After a bit of back and forth, the Support Engineer told me: One of our Operations Engineers was able to find that the issue was the resu...
I finally went direct to support, and I learned that this is not possible at this time.Per Marketo Support:At this time for emails they cannot be beyond what is available. This is, however, on the roadmap for a feature to be added. They are downloaded as images that are generated on server so even C...
I'm wondering if anyone has edited the formatting for Content Ai in Emails?I understand that you can choose from the 8 different layouts per the product docs (Enable Content-AI in Emails - Marketo Docs - Product Documentation). However, I'm hoping to be able to change things like the font, button co...
Yes, if you select to Honor DNT (do not track browser settings) than the RTP will not load. It wasn't a "fail" on RTP, but we needed to set up a backup option that would show when the RTP does not load and is suppressed.We're still tweaking, but I'll be sure to share the exact coding we used when fi...
That makes sense! Thank you Sanford!
Yes, I understand/agree why it works that way if the user doesn't want to be tracked. My question is what people do on their website when the content ai rich media isn't displaying because of that, i.e. not having a blank space on the page.
I'm implementing Content Ai on my website via the Rich Media format, and we've realized that for the obvious reasons, the rich media predictive content will not show if a browser is set to "do not track."Curious if anyone else with Content Ai has come up with any solutions/backups/defaults for when ...
That was actually what we tried first, but unfortunately some of the fields are at the account level, so the custom list view won't work.
Hello,Wondering if anyone has any best practices or tips/tricks on how a sales rep can send an email to multiple contacts based off a contact report in Salesforce?I'm aware of the ability to Send an Email to Multiple Records in Marketo Sales Insight via these instructions.However, what the sales rep...
Thanks Gerard Donnelly! We've done extensive testing in Email on Acid as well and cannot recreate. I'll be sure to share what the development agency finds if they are able to correct it.