John_Wallace

Hi there, After running some email preview testing, I noticed one of our older email templates does not render that well in older desktop Outlook versions.  I have since built some new email templates using Zurb for emails that look good on all email clients.  We have several nurture programs running that are using the older template.  My question is can I update the entire template but keep the same editable regions ID's names and keep all the current email copy intact or would I run the risk of email corruption?  Anyone try this successfully?  Thanks!   -John ... View more

I noticed I sometimes get a "net::ERR_CONNECTION_RESET" when our site tries to get the munchkin.js file causing the site to be unresponsive for several seconds.  I tried putting the munchkin code in both the head and at the end of the </body> but does not seem to make a difference.  Does anyone know why this could be happening? ... View more

We were recently forced to switch to the "new" email editor and I have noticed that sending test emails with exact same code as when you using the original email editor, that our mobile styles are no longer being recognized.  It looks the way it should in the preview in both the mobile and desktop views.  I also ran the code through Email on acid and it appears correctly in all the mobile email clients.  This leads me to think Marketo is removing our media queries, I am wondering if I am missing something or need to enable some sort of feature? Sanford Whiteman do you have any idea why this might be happening? Desktop preview Mobile preview Actual email on mobile ... View more

Hi there, we are building a landing page for leads to modify their email preferences (link below) Email Preferences We built a form that has a series of radio buttons where leads can opt in or out of certain emails, we also have a checkbox at the bottom to completely opt out of all emails in one go. The radio buttons are set to have a default value to opt in for all email options but they only appear to be pre selected in chrome incognito window and safari.  I was also interested in unselecting all the radio buttons if the checkbox is selected and vise versa.  So i wrote some javascript on the landing page to do this.  Again it works in the incognito window but not in a normal chrome or firefox window.  I tried writing some javascript to clear out any form caching but with no luck.  Has anyone else had issues with pre-selected values in marketo forms and have a solution they a willing to share.  Thanks in advance! -John $(document).ready(function() {     $('input[type="radio"]').change(function() {         if ($(this).is(':checked')){ //radio is now checked             $('input[type="checkbox"]').prop('checked', false); //unchecks all checkboxes         }     });     $('input[type="checkbox"]').change(function() {         if ($(this).is(':checked')){             $('input[type="radio"]').prop('checked', false);         }     }); }); ... View more

Hey we are trying to use landing pages that embed forms via  forms2.0 api in a smart campaign.  When using forms2.0, the landing page does not register that it contains a form although when viewed the form shows up and functions as it should.  When trying to create a smart campaign we run into the issues that marketo can not find a form on the landing page.  Should a landing page register that it does indeed have a form when using forms2.0?  can you use forms2.0 and smart campaigns together?  Thanks. -John ... View more