Amber_Hobson

Level 9 - Champion Alumni

Joined the community 08-02-2011

Level 9 - Champion Alumni

Chicago, IL

Demand Generation Manager

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Round Robin Form Fill distribution

by Amber_Hobson in Product Discussions 02-07-2013
Latest Post 02-07-2013 by Amber_Hobson

Before I turn this live for my sales reps, I want to make sure that I set this up correctly! We have a portion of our form fills, that when someone falls into specific criteria, th...
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Re: Campaign names

by Amber_Hobson in Product Discussions 02-07-2013
Latest Post 02-07-2013 by Amber_Hobson

I've found that sometimes it takes a while for some of my updates to happen between the systems. It seems to be really random because one day I added a new field in Salesforce and ...
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Re: Number of custom fields

by Amber_Hobson in Product Discussions 02-05-2013
Latest Post 02-05-2013 by Amber_Hobson

But, how do you know if the field is Marketo only and not in Salesforce? We're trying to find the difference between those.
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Re: Campaign triggered by date field

by Amber_Hobson in Product Discussions 02-04-2013
Latest Post 02-04-2013 by Amber_Hobson

Thanks! I wanted to make sure my thinking was correct.
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Campaign triggered by date field

by Amber_Hobson in Product Discussions 02-04-2013
Latest Post 02-04-2013 by Amber_Hobson

Can I set up a campaign to be triggered when a date field comes up? We want to send a series of emails starting 11 months after someone purchases a product. We have a date field sh...
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Time Zone question

by Amber_Hobson in Product Discussions 02-01-2013
Latest Post 02-01-2013 by Josh_Hill13

I can't figure out why the time zone for my events always defaults to Pacific time zone. The time zone for our Marketo instance is set for Central US (Chicago) and my personal time...
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Re: How do you use Marketo to market to existing customers?

by Amber_Hobson in Product Discussions 01-31-2013
Latest Post 01-31-2013 by Amber_Hobson

Do you use Salesforce or Sales Insight? What we do is we have triggers for our current clients as we do for new prospective leads. We just train out client sales reps to look at th...
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Re: Reports: Email don't roll up

by Amber_Hobson in Product Discussions 01-31-2013
Latest Post 01-31-2013 by Amber_Hobson

I've had a similar problem in my reports. What I've found is that the rollup that will show us an actual average of the %, so if you have 25%, 50%, 75%, the average is 50%. But if ...
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Number of custom fields

by Amber_Hobson in Product Discussions 01-31-2013
Latest Post 02-05-2013

I know there is a limit on the number of custom fields we can have within Marketo that are not in Salesforce, but how many is that? And is there a way to see what my custom fields ...
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Re: Syncing into Salesforce.com Custom Table

by Amber_Hobson in Product Discussions 01-31-2013
Latest Post 01-31-2013 by Amber_Hobson

First, you need to make sure that your channel has the tags for pending and delivered in Marketo, before any of your other values. In Salesforce you also need to make sure that the...
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