Amber_Hobson

OK, but what I"m saying is that it isn't fixing itself. The only way that it fixes is if I then go into admin and type in my GTW login again. I understand that it is sending you an API response, but then I don't get a correction back allowing the next registration to go through for a legitimate even...

Any ideas what causes it then? Or should I submit a support ticket the next time that it happens?

Hm... then are there any other ideas for why my GTW sync needs to be updated every week? This actually happens quite regularly where I need to retype my password, but nothing has changed in GTW.

What I've noticed is that we've had several issues where our GTW sync stops working causing anyone who registers for a webinar to be coded as registration error. I have to go into the admin section and retype our GTW information to activate the sync again. From researching back to find out what caus...

Thanks! I'll contact Marketo to see about getting this set up!

I'm not sure how it works without SFDC, but when you do have it, this actually puts a link into the alert email so that whoever receives the alert can click it and go straight to that record within SFDC. We use this for our website forms to make life easier on our lead qualification group. They basi...

It should be your progression status = no show to send that email and = attended to send the attended email. I think the exact wording is "Webinar > No Show" and "Webinar > Attended"