Kenny_Elkington

Marketo Employee

Joined the community 05-02-2015

Marketo Employee

Portland, OR

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Re: Sales Alerts Reports

by Kenny_Elkington in Product Discussions 10-07-2014
Latest Post

Hi Kristin,This is not currently available outside of Delinda's suggestion. This is on the roadmap for one of the next few releases, however, though I'm not certain which one at th...
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Re: Sync Anonymous user data to lead

by Kenny_Elkington in Product Discussions 10-07-2014
Latest Post 10-07-2014 by Kenny_Elkington

That's right, Matt. marketoCookie is the final attribute in the leadRecord as defined in the wsdl:http://developers.marketo.com/documentation/soap/synclead/ You'll need to pass the...
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Re: Testing Marketo outage for SOAP API calls?

by Kenny_Elkington in Product Discussions 10-07-2014
Latest Post 10-07-2014 by Kenny_Elkington

Hi John,Could you please clarify what you're trying accomplish? Are you trying simulate what would occur in the event hat Marketo goes down?
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Re: A/B testing on email blast programs?

by Kenny_Elkington in Ideas 10-07-2014
Latest Post 10-07-2014 by Kenny_Elkington

Hi Annabelle,You can already do this with email programs by following the instructions here:https://community.marketo.com/MarketoArticle?id=kA050000000LC8FCAW
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Re: Sync Anonymous user data to lead

by Kenny_Elkington in Product Discussions 10-07-2014
Latest Post 10-07-2014 by Kenny_Elkington

Hi Matt,I see one issue in each of the examples you provided. First, the associateLead call, you're setting th Email field to an empty string, so even in the call submits to your m...
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Re: How long until a Domain Alias is set up?

by Kenny_Elkington in Product Discussions 10-06-2014
Latest Post 10-06-2014 by Kenny_Elkington

Hey Jason,It's largely dependent on the Time-to-Live period given by your DNS provider for DNS changes, but a good rule of thumb is 24-48 hours for full propagation to complete.
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Re: pre-populating subject lines in email address links in emails

by Kenny_Elkington in Product Discussions 10-06-2014
Latest Post 10-06-2014 by Kenny_Elkington

Hey Annette,To this you just need to add a querystring to the mailto link like this:mailto:{{lead.Jen Lead Owner Email:default=contact@company.com}}?subject=Your Subject Line Goes ...
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Re: Existing Leads Not Going Through Flow

by Kenny_Elkington in Product Discussions 10-06-2014
Latest Post 10-06-2014 by Kenny_Elkington

Kasia's suggestion is definitely a possibiliy if you have workspaces and partitions in your instance. If this isn't the case you may want to log a support case with a link to the f...
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Re: Lead Scoring Inactivty Decay

by Kenny_Elkington in Product Discussions 10-06-2014
Latest Post 10-06-2014 by Kenny_Elkington

Hi Ben,It wil run everyday and qualify leads according to the qualification rules set in the schedule. If you want it to decrement daily, set it to Leads can go through the flow ev...
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Re: Trouble syncing leads to individual owners

by Kenny_Elkington in Product Discussions 10-06-2014
Latest Post 10-06-2014 by Kenny_Elkington

Hey David,This can happen if there are multiple user records with the same First Name and Last Name. This causes the lookup from the flow step to fail. The solution is to merge, de...
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