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We have experienced a number of lead create errors from Marketo to Salesforce because of someone filling out their email address missing ".com" -- i.e. jsmith@gmailThe Marketo form submits but Salesforce blocks the lead create, since Marketo only validates on the "@".Does anyone have a recommendatio...
Hi Amith - once we resolved some questions, it was actually quite simple. Field mapping is straightforward (although country values cannot be changed so you may have to do some normalizing once in Marketo), and you can set it up using static lists (adds/removes) or campaign requests. Their integrati...
this is awesome, thanks! I'll give it a shot.
Thanks Rachel. What logic are you applying in your global lead sync campaign (post wait step) to see if the lead was created?
Hi there -Hoping to solve for a few things:1) If a record exists in SFDC but not in Marketo, what is the best way to create it? Editing a field does not do the trick, and the sync user visibility has been checked and not the problem.2) If a record exists in SFDC and Marketo but are not linked up for...
I am hoping to trigger an alert when the Sync to SFDC activity fails. Does anyone recommendations of how to trigger something like this? I have fixed the error that caused this to fail but I want to be able to monitor anything like this in future. The message I am seeing is indicating failure in the...
I am well aware that there is no way to exclude smart campaigns from the regular trigger campaign clean-up, and I do not wish to turn that feature off entirely. Has anyone had success with a hack to keep certain important but perhaps low traffic smart campaigns alive? Perhaps a regularly scheduled r...
We are hoping to collect product feedback from customers using a handful of string fields on a marketo form. We want to trigger a summary confirmation email to the submitter (easy) but we also want to collect all of the responses if/when someone fills this out multiple times, ideally in a centralize...
Thanks Christina! We would have our internal staff making the substitutions, but that still would cause a problem with the integration? Makes sense but might be hard to get our events folks to stop using that feature. Any additional insights/suggestions are welcome - thanks!
Hi Josh - While Cvent has decent documentation on how to set it up from the Cvent side, I'm more looking for best practices when it comes to marketo program/list setup, or what you recommend for integration points. Can you suggest any resources for this? Also - do you know how substitutions register...
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