Nora_Slattery3

Hi Spencer, If you are still looking for a response here - you may wish to look into the functionality of a People Performance report. People Performance Report - Marketo Docs - Product Documentation I would: - Create a report and group by Company Name/Account. - Create custom columns (this is achieved through using smart lists) for the following 3 things: 1. Was sent email 2. Was sent email and was delivered 3. Was sent email and not was delivered This option does make some assumptions about how your program and data is set-up but I find the People Performance Report can often be quite powerful and will give you the ability to drill down too. If you get these sorts of requests often, I would recommend doing a bit of training on the People Performance Report if you don't have RCE. ... View more

Hi Amanda, I haven't had the same problem.  Out of curiosity, have you tried doing this in a different browser? Warm regards, Nora ... View more

Hi Gio, I don't think there is a "native" way to do this but we do this on a smaller scale using a triggered smart campaign (that syncs to SFDC). It took us a bit of time of figure it out because it includes multiple components but I will attempt to explain here. Firstly,  - Our lead scoring is set-up such that leads cannot drop below 0.  - Our lead scoring is set up so that it will only increment when someone interracts with Marketo in a way that would cookie/track them. So I guess you'd need to see if this works in your organisation. Secondly, The smart campaign is triggered when someone who is KNOWN goes from 0 to greater than 0 (at least their lead score does). And it only allows them to run through the campaign once. Thirdly, we sat with our team and decided that we wanted this on a weekly basis, so after 7 days these guys are removed from the campaign - but you could set this up on a quarterly basis etc. This does have limitations ofcourse. If our SFDC has duplicates, and occasionally I run into anomalies that I'm able to track and figure out but for us it has worked 90-95% accurately. However, this worked because of the way our lead scoring was set-up initially we just spent a little time tweaking 🙂 Warm regards, Nora ... View more