Nora_Slattery3
Level 4
Although I studied IT at university, I fell in love with Marketing.
I started my career in Marketing in 2004 and first starting using, managing and implementing Marketo in 2010.
I've had the honour of managing more than 250 Marketo instances, and becoming the first Marketo Certified Consultant in the Southern Hemisphere.
I am now passionate about teaching, training and helping others become self-sufficient on their Marketing Automation Journey.
Sydney
Contact Me
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| Date Last Visited |
a month ago
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61
Posts
37
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3
Solutions
03-25-2019
02:36 PM
3 Likes
Hi Spencer, If you are still looking for a response here - you may wish to look into the functionality of a People Performance report. People Performance Report - Marketo Docs - Product Documentation I would: - Create a report and group by Company Name/Account. - Create custom columns (this is achieved through using smart lists) for the following 3 things: 1. Was sent email 2. Was sent email and was delivered 3. Was sent email and not was delivered This option does make some assumptions about how your program and data is set-up but I find the People Performance Report can often be quite powerful and will give you the ability to drill down too. If you get these sorts of requests often, I would recommend doing a bit of training on the People Performance Report if you don't have RCE.
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11-03-2013
07:19 PM
I recently spoke with a client who was trying to set-up a sync between her program and a SFDC campaign. The error she received stated that the SFDC was already syncing to a Marketo program so she could not do it. There was clearly an error - but in order to determine which Program WAS syncing and break that sync, we had to go hunting through many campaigns. It would be great if we could simply be told, in the same error pop-up, which program was syncing to SFDC so that we could disable it on the spot instead of needing to go hunting.
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- administration
- marketing activities
08-28-2013
10:55 PM
Hi Dierre, In addition to Danny's comment above - I've had to do exactly what you're looking for many times and found this article really helpful: http://community.marketo.com/MarketoTutorial?id=kA250000000Kz66CAC
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08-28-2013
06:55 PM
Oooh thank you - really good to know!
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08-28-2013
06:51 PM
I'm stoked that it functions normally even though it's upside down!!
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08-28-2013
12:07 AM
I saw this idea http://community.marketo.com/MarketoIdeaDetail?id=08750000000IxG2AAK and it made me laugh. It made me wonder if Marketo had any funky little easter eggs or in jokes?
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- Tags:
- administration
08-27-2013
11:40 PM
Thank you Cheryl!
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08-27-2013
11:32 PM
I think this would be fantastic! I ran into an issue a while ago where I had a text element slightly overlapping a form element and couldn't fill in the form on the live page!!
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08-27-2013
11:17 PM
Hi Guys! I'm interested in some Aha moments and examples of Marketing and Sales working together to achieve awesomeness in Marketo. One example we have is a sales team member who asked to create a campaign in salesforce that is populated when a contact ifirst nterracts with Marketo in a way that would indicate they are cookied. Along with a date of when they started being tracked... The sales and pre-sales guys(and girls) have used this to priorities and set-up their account ownership on a weekly basis. Do you have any examples of reports, Aha moments, or moments of sheer brilliance? Warm regards, Nora Slattery
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- Tags:
- advanced techniques
08-27-2013
10:41 PM
I've been through the process and found the downloadable at the bottom this article really helpful - http://community.marketo.com/MarketoArticle?id=kA050000000L98ACAS In my organation however I have another team member who is interested in sitting the exam and "just wants to have a little more time" to play before he does go for it. He tends to be more involved with the strategy side of the implementation (at this stage) so is uncertain whether or not the certification exam is a good fit for him. Warm regards, Nora
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08-27-2013
10:30 PM
Hi Charlie, This is a difficult one. Are you able to tell me what you are currently doing? The "generic" things that come to mind are: - Make sure you keep follow-us links in your emails - You can add social buttons to your forms - Use your Marketo pages and links throughout your social channels - Customise your webpage URLS to specific social activities - Embedding Marketo pages and forms on social pages... This is quite a short and generic list but I hope that helps a little! Warm regards, Nora Slattery
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07-18-2013
05:32 PM
Hi Team, There seems to be a new bug on the admin page. If I try to click that "login settings", "field management", "munchkin", "soap api", "events partners", "tag" or "reasure chest" links on the main page of the admin section it does not work. I can still access these via the side bar though! -Nora
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- administration
07-04-2013
09:54 PM
1 Like
Yes please! It's there for flow steps and smart list building. It would be great to have here too!
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07-04-2013
08:27 PM
Hi Amanda, I haven't had the same problem. Out of curiosity, have you tried doing this in a different browser? Warm regards, Nora
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07-02-2013
11:07 PM
Looking at the smart campaigns I am also able to get a bit of the history which is quite helpful. Thank you Cathal!
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07-02-2013
11:04 PM
All I can suggest is that as many people as possible keep clicking on those ideas and hope we can push this through in a timely manner!
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07-02-2013
11:02 PM
Thank you Itay! this worked (I know I finally got around to testing it months down the track) 🙂 Warm regards, Nora
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07-02-2013
10:51 PM
Hi Bob, I'm sorry I can't help as I don't have this working but I would LOVE to know if this is possible. At the moment we have a smart campaign that triggers a notification to marketing when a "success" from our campaigns becomes an opp within a certain amount of time but the rest of the flow (i/e adding the campaign to the campaign influencer) is manual. Warm regards, Nora
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07-02-2013
10:47 PM
Hi Gio, I don't think there is a "native" way to do this but we do this on a smaller scale using a triggered smart campaign (that syncs to SFDC). It took us a bit of time of figure it out because it includes multiple components but I will attempt to explain here. Firstly, - Our lead scoring is set-up such that leads cannot drop below 0. - Our lead scoring is set up so that it will only increment when someone interracts with Marketo in a way that would cookie/track them. So I guess you'd need to see if this works in your organisation. Secondly, The smart campaign is triggered when someone who is KNOWN goes from 0 to greater than 0 (at least their lead score does). And it only allows them to run through the campaign once. Thirdly, we sat with our team and decided that we wanted this on a weekly basis, so after 7 days these guys are removed from the campaign - but you could set this up on a quarterly basis etc. This does have limitations ofcourse. If our SFDC has duplicates, and occasionally I run into anomalies that I'm able to track and figure out but for us it has worked 90-95% accurately. However, this worked because of the way our lead scoring was set-up initially we just spent a little time tweaking 🙂 Warm regards, Nora
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07-01-2013
05:06 PM
Hi Guys! Recently had an issue with email deliverability which looked odd so the first place I jumped to was the community to see if there was any notification of some kind of outage/issue. After a few days, I had a response to my post on the community about the error and it was discovered and fixed days ago but no notification was sent/accessible even though it had longer term effects on my campaign. This outage had a fairly major impact on a couple of my clients and I think it would have been important to receive / be able to look-up some form of notification instead of just discovering that something was wrong through trial and error... So my idea is to have a section in the community where we can go to see if there are any outages that could affect our campaigns. I wouldn't expect to see EVERY support request in the section, but things like "Brief email outage caused by a temporary spam listing - resolved within 2 hours, please check your active campaigns because you may receive false spam bounces" could have worked in this instance. Warm regards, Nora
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- administration
- community
06-29-2013
12:17 AM
Hi guys! I have logged a support ticket about this but being a weekend, I'm hoping the community would be able to get back to me sooner. A client contacted me Friday with a Marketo Program that didn't appear to be working. On Friday afternoon (Australian Time) I was testied the program but was not receiving emails to one email address/domain (it was actually my client's domain) the smart campaign was saying it was sent but nothing to follow (i.e delivered/bounced). I then tested with 2 email addresses on my own work domain and both of those were blocked as spam and the lead in MKTO changed to Email suspended. I then created a new hotmail (@outlook.com) account to test and none of those emails made it through until 9am Saturday when I received all emails that were sent to my @outlook account but my work email addresses are still set to email suspended in mkto. Does anyone know if this is standard behaviour? Was there an outage on Friday? Has anyone had something similar happen? Any help would be very welcome and greatly appreciated! Warm regards, Nora
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- Tags:
- support
06-02-2013
10:01 PM
I would LOVE to be able to attach things to emails. I know there are work-arounds which is what we've been doing but a proper integrated solution would be awesome!
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- design studio
06-02-2013
09:33 PM
Hi! Is there a way to set-up Sales Insight so that I receive an email whenever anyone in SFDC earns 3 stars or 3 flames? Warm regards, Nora
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- Tags:
- sales insight
Labels:
06-02-2013
09:31 PM
2 Likes
We are using sales insight and would recommend it to anyone who is using SalesForce too! The obvious things are the stars and flames which our whole team loves but there is so much more to it! In our case, it is a great way to have our sales guys prioritise their leads through a really simple interface to follow and track. We have sales insight on each contact's page and a few other smart campaigns to track interesting moments. My 3 favourite things:
One interesting moment which our guys love is the "has become known" one we use regularly. We've set-up a series of rules that will help us to see when someone is first registered as interacting with Marketo in a manner which would help us track them in the future - they are flagged and reviewed on a weekly basis.
We also use the Outlook add-in (though I wish they would support 2013 already!) and our team use that to track through sales insight any interraction with their email
Transperancy. We have found that specifically for our organisation, Sales Insight is the best way for non-marketo admin/regular users to follow-up on marketo activity. It really gets them to engage and even find anomolies and ask questions
Hope this helps! Warm regards, Nora
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05-29-2013
09:47 PM
7 Likes
Hi Nancy, When connect multiple CNAMEs/domains to one instance of marketo (i.e cname.domain1.com and cname.domain2.com) - the pages you create are always automatically linked to ALL the domains. As an example - if you create a page called page1.html the same page will be available at: cname.domain1.com/page1.html cname.domain2.com/page1.html You don't need to change any settings to achieve this just test it out in a browser. Warm regards, Nora
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05-28-2013
11:57 PM
Hi Guys! I've now been following-up on the Outlook add-in for 2013 for quite some time (as have my clients!) and the lack of support has become quite a problem. Are there any alternatives/workarounds that we can use for Outlook 2013 or Outlook for Mac? Warm regards, Nora
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- Tags:
- sales insight
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| Name | Nora Slattery |
| Location | Sydney |
| Date Registered | 05-02-2013 07:24 PM |
| Date Last Visited | a month ago |
| Total Messages Posted | 61 |
| Likes Received | 33 |
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