Robert_Solis1

Hi Neha,As others have indicated, the "Send Email" flow step does not allow for a CC and there is no CC field on Marketo Email Assets. Using an Email Address for a Distribution List within your company is the best approach so that the From and Reply To values are the Distribution List. We have had...

Hi Steve,One suggestion is to create an initial set of testing assets and once you've completed your testing you can clone all of them and then use the Clone as the live assets with Leads. If you're making specific assets each time (Form, Landing, Campaign, etc) then you can have them all within a ...

Hi Ayan,Here is a link that breaks down how Emails are handled when sent through various options available.How Does Marketo Decide Whether a Lead Should Receive Email or Not? Specifically for Sales Emails sent through Sales Insight in Salesforce, the Emails are never treated as operational as they a...

Hi Kristen,I think you're using the wrong syntax for the token. Here's the article that provides the trigger tokens.https://community.marketo.com/MarketoArticle?id=kA050000000KywJCASI think the token you want to use is {{trigger.Name}} as that would provide the name of the Form being filled out.

It looks like there's some styling on the email. Are you seeing this same behavior when you send a message that doesn't have the styling on it too? If not, it may be an unexpected behavior with the way your email's CSS is written.

If you're referring to the Engagement Program and you're trying to add Emails to a Stream, you can use Emails from the Design Studio.https://community.marketo.com/MarketoArticle?id=kA050000000LAW4CAO#add-an-email-to-a-stream

There are no system tokens for Smart List names. Your suggestion of using My Tokens to write the Smart List names into individual tokens and then reference them is one way of accomplishing this. Others may have more creative ideas.

Hi Jim,Custom Fields can only be hidden in Marketo, not deleted. If you would like to change the name of the Field, that can be done from the Admin page in the Field Management section. https://community.marketo.com/MarketoArticle?id=kA050000000KypMCAS

If the Program you want to drag into the Stream does not have any Campaigns designed to send an Email, there's no need to place the Program (or any Campaigns within it) into the Stream as the trigger Campaigns within that Program will work as long as they are activated.

The bi-directional sync data moves differently than Salesforce related flow steps. The Salesforce related flow steps happen at the time the Lead goes through the flow step but the data syncing between Marketo and Salesforce has to wait for the sync cycles. When it comes to data syncing, while the ...