Bryan_Epstein

I just did a test on my end utilizing a My.token set for today at 3PM CDT, and the email just sent, so I am thinking the token syntax is what caused your issue.

Your token should be {{lead.Birthday}} rather than {{leads.Birthday}}, so this may be what is causing the problem for you. A few other things to consider:How is your Campaign Schedule setup? Do you have a scheduled recurrence for every day prior to 5PM PDT? Do you have the qualification rules to run...

For our alerts, I will typically do the following:From: Your Company or NameFrom Address: YourCompanyEmail@email.YOURCOMPANY.com [or whatever you have in your SPF/DKIM records]Reply-to: Your Email Address or a My Token that includes multiple people on the replySubject - You can add the full name lea...

Hi Eitan, I just created a Smart Campaign on my end updating épstein to Epstein and it worked for me. Would you be able to take a screenshot of your Smart List and Flow Step used for updating the value?

If this is happening internally on your alerts, that is actually a great problem to have. The reason being is that you can pretty much control what happens on your side of things. The email alert emails should be sent from your internal From address. This is the same address that you would be using ...

Hayley, this is something that had worked where we did utilize a hidden form to guide submissions to the Marketo database. This was at the last company I worked at. The blog post Sandy references points to the following page on the Marketo documentation.Sanford Whiteman​, one of the issues that we h...

Since you are only able to track activity on an individual person (lead), you wouldn't be able to track the actions of an outside person (your rep) for an email alert. The only filter available regarding Alerts is Alert Was Sent and Not Alert Was Sent.You could always use UTM parameters for specific...

There are many resources that you can utilize for assistance with setting up lead scoring. You can reach out to your Customer Success Manager with Marketo, and they can provide you a quote for hours spent with a Solutions Consultant for lead scoring. I believe you need to purchase a minimum of 8 hou...

Not a problem. If that resolved your issue, please mark that answer as correct. This way, the community can see that your question has been answered.