Bryan_Epstein

I am not sure what CRM you are using, but there are plenty of partners that can assist with data cleansing, de-duplication, data enrichment and the like. A few of these that I am aware of that are used are Reachforce, RingLead, Zoom Info and Dun & Bradstreet. These would have integrations with both ...

I'm not sure what this could be, but I have a question for you, Lauren. When you created this post, did you just send out the email? If so, try looking at the email dashboard again to see whether 1) the light gray piece is no longer there and 2) the engagement score went up. I am thinking that there...

Out of the box, you can't use a Smart List filter like you can on the email performance report. The way that I am thinking you can do this as a workaround is by creating smart lists.Create Smart Lists for Each Timeframe (Last 7 Days, Last Month, All Time, etc.) That You Want to Track that include:A ...

Puneet, you would make two smart lists. One that has the following below (Category IS 1), and another that has (Category IS 2). This will be your two hard bounce categories (Category 1 - Spam Block & Category 2 - Email Invalid). This will show you who is on a respective list.If you were to want to h...

Puneet, your hard bounces will be both your Category 1 and Category 2 bounces. Category 1 bounces are the spam block while Category 2 bounces are email invalid.You would be able to accomplish creating the Smart Lists for both categories of bounces or you can set two filters one one list with the OR ...

I haven't seen anything about being able to setup a campaign within a default program to adhere to recipient time zones, as anything time-bound in the Smart Campaign would be respective to your account's set time zone.

It really depends on what you want to do. My thought is that you would work through this by removing individuals from the flow based on specific criteria and/or setting up Smart Campaign Settings to allow people to run through the flow only once.

I was going to say the same thing as Corey. I always will add inline styles for underlines, no underlines, color, etc. for all of my links.

What do you feel makes the built-in integration that way?

Hi Dena, have you looked into the instructions written out on the following page?Sending a Birthday MessageIf you've been following those instructions, it would help to see your Smart List/Flow Steps for each of the campaigns.EDIT: I noticed that you wrote a comment on that post. As I said, it would...