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Thanks for the reply, Michael. Do you know where I could find these workflows you mentioned to make sure that there aren't any rules that would interfere?
I have a list of inactive records that I don't want to remove from my database but I want to move them to marketing suspended so they don't receive emails. My question is, how can I make sure that they are moved to marketing suspended and stay there indefinitely? The only way I want them to be able ...
That's a good point, Grace. I did switch it to just use the original list of those who I emailed in each of the three smart lists. I didn't originally do that because I thought there was a possibility that people who already filled out the form would receive the rest of the emails (which I didn't wa...
Thanks for your response, Grace. As a follow-up, do you recommend that we use "was sent" rather than "was delivered"? Can you explain your reasoning?Also, I didn't realize you could schedule these to run at a specified time. I will go ahead and remove the "Wait" steps and schedule each smart list fo...
I am setting up a re-engagement campaign with users who have been inactive recently and want to ensure it is set up correctly. We plan to send a chain of three emails to leads to encourage them to update their email subscription preferences and become "active" again. If a lead is sent the 1st email ...
Hi Sanford, is there a way I can see the exact content they updated their preferences to?
I am going to be creating an email campaign that encourages leads to review their email preferences and select which content they'd like to continue receiving or if they'd like to unsubscribe.How can I attain the data when a user updates their email preferences?
Thanks Karan. I also noticed in this doc that there is a note under #5 about impacting an existing person through a list import (Import a List of People - Marketo Docs - Product Documentation). Is it possible that if I didn't choose "Skip new people and updates" that their creation date would be ch...
I am trying to figure out when the leads in my database were created by using the "Created At" attribute but it doesn't seem to be accurate.For example, I know I had over 40K records this time last year, but when I look at how many were created before this time last year, I'm only seeing 18K. Is it ...
I am going to be purging my database from records that haven't been active for over a year. Currently, our Salesforce environment is not able to be synced with Marketo. Instead, we've been importing lists with Salesforce data into Marketo manually to ensure the data will still live in Marketo. Afte...