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Joined the community 08-06-2015
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Liz_Medeiros1
08-21-2015
Scott, I have the same issue. The work around I do is in the activity reports add a filter for subject. If activity type is blank, subject starts with Was Sent Sales Email.. and the blank activity type in the report means sales email... something like this:Filtered By:(1 AND 2) OR 3 Edit 1. Sub...
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Liz_Medeiros1
07-23-2015
Thanks Courtney! That's how we have the setting, the "Sales email sent" box is checked. But they don't show in Salesforce. I figured I check here, in case I need to do something else as well. But sounds like I need to submit a ticket to support.
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Part of our sales team's compensation is follow up activity on leads. This includes emails sent as well. They use Sales Insight to send sales emails via the Outlook plug-in. In our admin settings we have the sync Email Sent enabled, yet they do not show up on the Salesforce side. Any ideas? Thanks!
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