John1

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Joined the community 10-09-2024

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Re: Activity Log and Salesforce Mis-Match

by John1 11-11-2024

Hey! It's you again, thanks for replying~ Here's what it does, it's pretty basic the rest of the flow steps are just sending an email out to internal people. The field that marketo says is being updated isn't actually part of the flow steps outlined here, but in the activity log, the update is assoc...

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Activity Log and Salesforce Mis-Match

by John1 11-06-2024

Hey! Was wondering if I can get some help since this is my first time encountering this problem: I am going through a lead's activity log and I am noticing that one of the field updates has the campaign name next to the activity, but the problem is that the actual campaign doesn't update that field ...

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Re: Clicks on Link Trigger Not Working

by John1 09-25-2024

I think I know what I did wrong. Previously I had the trigger smart campaign under the campaign program, but I decided to nest it underneath the test send email program and it worked the way I needed it to (both test records were added to the list as a result of clicking on the link in the email). T...

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2772 0 0
Re: Clicks on Link Trigger Not Working

by John1 09-25-2024

Sorry about the confusion! By accurate I meant that the solution response was correct in that the Clicks on Link trigger did work when I sent the email through a smart campaign instead of an email program. The trigger campaign was able to add my test record into a list. I have created a few test em...

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Re: Clicks on Link Trigger Not Working

by John1 09-25-2024

Hey! Yes, I have tested it by sending myself a sample, the email through a smart campaign, and an email through a email program and only the email that was sent through the smart campaign triggered the campaign. I also thought that it would work regardless of whether the email is going out through a...

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2817 0 4
Clicks on Link Trigger Not Working

by John1 09-25-2024

Hello I am testing out a flow and I want to check something. Is there a workaround for having a clicks link in email trigger activate on an email that's sent out using the built in email program rather than a smart campaign? Currently I am testing it and the trigger only works when the email is sent...

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2836 0 6