There is a system that stands between our CMS and Marketo. It handles domain blocking for trials, etc. This system is using a create/update REST api call. The problem we are seeing...
Hi JB, that's very similar to an issue we've been seeing lately in some of our campaigns. In some cases not all status updates are syncing across. Wonder if it is a bug?? We're als...
I wonder if the order of statuses matter at all? The cases match exactly but the order e.g. Registered is above Trial Request in Marketo channel tags but vice versa in SFDC campaig...
Thanks for your response Greg.Here are those activity details:And this view shows one of the successful member status update of "Expiring" that did sync across to the campaign obje...
Hi everyone,We are noticing that in some cases our member status updates are not syncing to Salesforce.We have a channel with a number of tags or member statuses in Marketo that ma...
Thanks for the input and tips here. I got rid of that second unnecessary alert email and now just use the same email in my email send flow step as in the alert flow step. As it tur...
Hi Greg,Thanks for your reply. The email trigger campaigns are indeed in that Rally Email Service program along with the assets and the my tokens.I'm wondering if the token values ...
To overcome the lack of cc'ing functionality we are using an alert to send a dupe to our sales team. The email (and dupe copy for sales) content contains a number of {{my.tokens}} ...