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Hi @derelict_wombat ! In the campaign from your first screenshot, you could use in the default choice of your flow step #2 "do nothing".Then you could add a 3rd flow step :Change Data Value,If Reason for Disqualified is not [list of values you added in your flow step #2]Attribute: Person Score, New ...
Are you using visibility rules? I've seen issues like this before when a value was missing from the picklist values set in the visibility rules after a person had selected their country.