Jennifer_Bisho1

Hi Sara - I had a feeling that was going to be the case. Thank you!

Oh yes, we actually have this set-up thanks to our consultant (but it's not activated). We actually would prefer to do it per campaign since we probably will not be running a lot of these programs, and don't want to score them if they click/open emails that are outside of the lead nurture campaign....

Gotcha, thanks! We probably won't do much negative scoring anyway but since we are in the process of determining scoring values I figured we should include those just in case we want to use some.We're new to the whole lead scoring and lead nurturing programs (been trying desperately to get away fro...

Exactly what I was looking for. Thank you so much!

Thanks so much, Jim! I thought that's what was doing it. Believe me, I didn't code this lol. They're still trying to figure it out so for now they have changed it to a solid background just so we can get the email out on time.

Hey Jason! Well it turns out that they were still unable to fix this issue. If you have a chance, can you look at the code I have posted here? Thanks!

That's what I was thinking. Something in their code is overriding Outlook rendering in 3 versions. Hopefully they fix it because it's not exactly legal to send an email out without an unsubscribe link hah.