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Hi @Darshil_Shah1 ,thank you very much for your help!In the end it was actually the weekly communication limit. While testing on Monday and Tuesday, I kept looking at the activity log, but there was no indication that the weekly or daily limits have been reached. Only now did I see that the notice w...
Hello @Darshil_Shah1,many thanks for your response!Yes, I'm testing with my email address and I'm already getting the first email with the two topics, so 1 to 5 are all checked. The set daily/weekly communication limits are 2 per day and 5 per week, so I should have received the FolloUp emails yeste...
Hi @Darshil_Shah1, Sorry to bother you, but one of our customers is having this issue with the Engagement Program. They planned to increase their use of engagement programs and this would be their first engagement program. They are of course very disappointed that marketo cannot cope with such easy ...
Hi @Darshil_Shah1, thank you very much for your time and your help! I can appreciate that!I still have to ask a question because I can't quite understand it yet.I created another test yesterday. Mailing 1 went out yesterday. I got it and clicked the two CTAs. I have scheduled stream 2 and stream 3...
@Darshil_Shah1, by the way, I don't want the follow-up emails to go right away with a click. I only had the timing like that for the test. The follow-up emails should usually go out a few days later. That's why I was surprised that nothing arrived. Now I'll test it with one day delay. Let's see if i...
Hi @Darshil_Shah1, thanks for your answer! This helps me and I understand where the problem is.I have a quick question about what I also find problematic in my scenario. The wish is that if you click on both topics in the first mailing, you will also receive both follow-up emails from stream 2 and 3...
Hello everyone,I have a fairly simple engagement program, but it still doesn't work as expected.There are three streams. An email is sent in the first stream. There are two topics with CTAs in the email. If you click the CTA for topic 1, you will be taken to stream 2 and should receive an email abou...
Hello everyone, we have strange behavior in a smart campaign. All contacts come via API calls. We have the following triggers and filters. The strange thing is that only contacts that already exist in Marketo runs through the campaign. New contacts that aren't already in Marketo won't make it throu...