Hi all,
Hoping to get some help with some retroactive scoring. I got this request recently:
I was doing some research to look at engagements of people created within the last 2 month from Content Syndication. When looking at some of the values, there were some red flags that should be investigated.
Issues to look into:
- Behavior score of 10 is missing for many of these. Many of these have nothing in the field and they should automatically be given to all CS people as they filled out a form (logic added in December).
- All of our CS people will have industry and company data. Many of these people should have demographic points.
- Some CS people do not have Consent Country, and all of these lists will have a country field provided when inputted.
The most pressing issue at the moment is: Some people might have had more than 1 engagement of 10 points since they entered, so I can't do a batch fix for this since everyone would have a different score. There are so many people with different interactions that I'm not sure how to go about this or even how to pull a report of it so I can then put groups into batches depending on how many points they should get. If I could figure out how to pull a report that easily told me how many engagements they should have been scored I think I could come up with a fairly simple solution. For example, if I found 45 people who had 3 engagements that never received 10 points for, I could then create a batch fix campaign that gave them all 30points.
I hope I am making sense! I know this is a lot of info and a lot of problems to hit. I really appreciate any help!!
... View more