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Hi again! Just curious if you have experience with creating conversational flows based on website activity? Rather than a form fill? I noticed in this article: https://experienceleague.adobe.com/docs/marketo/using/product-docs/demand-generation/dynamic-chat/automated-chat/conversational-flow-overvie...
Great! Thanks, that makes sense - appreciate the info!
Hi there! I'm new to Dynamic Chat - our company currently uses Intercom as our chatbot - however, I am interested in the Conversational Flow aspect of Dynamic Chat. Do I need to use the Dynamic Chatbot in order to implement Conversational Forms or can I still use that feature if I'm not using the ch...
Thanks! And therefore, if I update the date to next Thursday, 3/7 and have it be every Thursday moving forward, will that affect any of the recipients that were already sent emails? I just don't want them to start over and get the first email next Thursday. Thanks!
Thanks this has been such helpful information!! I'm making some updates to my current nurture - if I want to change the email send day to Thursdays, do I need to set the "first cast" to next week? And if so, would that duplicate any emails that have already gone out? Thanks!
Thanks so much!! Would you say best practice for a nurture series is to have the series run once a week (let's say Thursdays for example) and not have any type of re-send? I'm working to revamp my nurture program next week and want to make sure I'm following Marketo best practice guidelines for a we...
Thanks this is a great point!! I'm in the midst of making updates to our nurture series based on some of the feedback I've received from the community. I did want to follow up on your point about non-openers - in general, if you're ever doing an email re-send for example, we have a piece of content...
I've currently got a Lead Nurture program running which sends the first email on a Monday and then a V2 of that email (new subject line) to anyone who didn't open, on Friday. Tuesday - Thursday are more optimal email send days but when this nurture was set up, our consultants suggested Monday/Friday...
Hi there! I'm doing a review of an email nurture series we set up a few years back and within the last year, the open rates have been very good for the most past but our click rates throughout the series are pretty low. The series is all text-based emails - curious if anyone has thoughts on if using...
I have an engagement program set up in Marketo for a Lead Nurture series which consists of 12 emails to a segmented audience (Monday / Friday emails sends with different subject lines to those who did not open the Monday email). I only have emails as part of the nurture and I'm wondering if others h...