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Just out of curiosity, Eric, what steps did you take to find the "Community Feedback and Help" section to post your question? Especially, since It's not available from the top navigation bar anymore (only "Marketing Discussions" and "Product Discussions" are accessible from the top).
Thanks Christina - good to know. Have you selected another vendor/template?
I would submit a P1/P2 support ticket. Did you specific P1/P2 when you submitted this. If so, they should definitely reply back within 5 hours (based on your SLA).
This usually occurs if you have a browser window open with a logged in instance - that's been sitting too long and you try to do something where Marketo no longer sees you as an authenticated user. Or you may have more than one browser window open, both trying to access the same session. When this...
Hi Wim - yes, you first need to add members into the EP. EPs do not affect any leads that are not existing members. And one of your filters within that smart campaign must be "member of engagement program". Then all of you other filters will be applied just to those members.
The way Champion/Challenger works for default programs (unlike separate Email Programs, which have more automated A/B testing; and support batch sends (C/C only support trigger sends)) - which you indicated here - is your current email is considered the Champion, until proven otherwise. It's import...
It appears that Marketo fixed this - sort of - and has recently modified the documentation. The page where this paragraph was included has now been changed to this:Adding a Program to an Engagement Program Stream - Marketo Docs - Product Docsand the paragraph now reads:What happens to people who do...
It appears that Marketo has recently modified the documentation. The page where this paragraph was included has now been changed to this:Adding a Program to an Engagement Program Stream - Marketo Docs - Product Docs and the paragraph now reads:What happens to people who don't meet the smart list cr...
But it does fire. As long as you place the proper smart campaign - in this case, "Send eDM", which includes the "send email" flow step - the EP will take care of the rest based on stream cadence. In this example, it will fire every Tuesday at Noon. You don't even need to touch the Schedule tab in...
This isn't really an interesting moment issue (from an opportunity influence analyzer perspective), but rather a timestamp as to when leads became members and/or achieved a specific program status/success (which of course impacts the IM). This is why this idea is so badly needed:Enable the ability ...