How to Connect to Exchange Reply Tracking

Individual ToutApp users can set up Exchange Reply Tracking from the settings area of ToutApp. Make sure your Exchange Admin has reviewed our ERT Admin Guide. If they have not reviewed the guide you may run into some issues while trying to connect to exchange.


  • Auto-discover is enabled
  • Credentials: Exchange UPN and Password


1) Go to

2016-05-06 at 4.39 PM.png

2) Enter your Outlook/Exchange UPN (user principal name). This is usually the same as your email address, but if you are having issues connecting you will want to confirm your UPN with your Exchange Admin.

3) Enter your Exchange password

NOTE: ToutApp may ask for your service URL when setting it up. Click here to find out more about your service URL.

Labels (2)