Zoom Integration

[katiehaupt]

Hi Brains trust, 

I'm hoping someone can help me here.

I'm currently setting up the Zoom <> Marketo integration.

I have set up the LaunchPoint service in Marketo - that's a-ok! 

We have webinars hosted by 4 different zoom users and from what I understand from the documentation (below) I need to add the email addresses of the 4 hosts in the configuration menu in Zoom's Marketo app configuration.

I have found the screen where I input the email address however I get 2 error messages pop up. I have confirmed that the user I'm trying to add does exist in both Zoom and Marketo. 

Can anyone let me know what I've missed here? Is there a permission I might be missing in Zoom or Marketo?

Thanks

Katie

[Darshil_Shah1 · Accepted solution]

Did you make sure you have either the Admin rights to the Zoom account or at least the following access rights:

1. Edit Users
2. View Usage reports
3. Edit Integration

[SanfordWhiteman · Accepted solution]

The other users (the users whose email addresses are being added to the list) wouldn’t need those rights.

But the person who’s doing the adding needs to have sufficient admin rights.