Why can't I add interactive webinar user in the sandbox?

Jiwon
Level 2

Why can't I add interactive webinar user in the sandbox?

Hi there, I'm jiwon

 

I tried to add an interactive webinar user in the sandbox, but it failed.
When I add a user, the screen stops loaded. When I refresh the screen, it returns to the same screen as before I added a user.
(I attached a screen capture, please refer to it.)화면 캡처 2024-11-08 112304.png

Is it impossible to add an interactive webinar user in the sandbox?

 

I look forward to hearing from you soon.
Thank you.

2 REPLIES 2
uditmathur
Level 7 - Community Advisor

Re: Why can't I add interactive webinar user in the sandbox?

Hi @Jiwon ,

 

Log a support case with Marketo support.

Michael_Florin
Level 10

Re: Why can't I add interactive webinar user in the sandbox?

Is it impossible to add an interactive webinar user in the sandbox?

 


No. We have Interactive Webinar in a sandbox and I can add users to it.