Re: WHO bounced from an email

Mayuri_Kumar
Level 1

WHO bounced from an email

Hi,

I think this might be a pretty simple task but not sure why it's not working when I try creating different reports/smart list. I am trying to create a report/smart list to show me WHO all bounced and wasn't able to receive an email. It was an operational email but I see that a number of people did not receive it and would like to see a list of WHO did not get the email. Thank you! 

2 REPLIES 2
SanfordWhiteman
Level 10 - Community Moderator

Re: WHO bounced from an email

"Who" means Smart List. Please show us what you've tried.

Karan_Hari3
Marketo Employee

Re: WHO bounced from an email

Hi Mayuri Kumar ,

The below given smart list should get you the details around "WHO all Bounced" & "WHO all DID NOT" receive the email.

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Hope that helps!

Best Always,

Karan Hari

Karan Hari
Senior Product Manager - Marketo Engage