What is a use case where I would use a flow step to change success?

Jessica_Kao3
Level 10 - Champion Alumni

What is a use case where I would use a flow step to change success?

I typically use change program member status.  I have tried using this flow step to move people out of success but keep them within the program but realized that didn't work. How does marketo know which status to put them in? 

1 REPLY 1
Josh_Hill13
Level 10 - Champion Alumni

Re: What is a use case where I would use a flow step to change success?

So...you can't go backward (usually) in Status. A Success point would usually mean they did something. If you need to correct a Status, you can kick out the leads and then put them back in at the correct Status. You can also push up to a Status that is not a Success.

Please look at the docs on Program Channel Status Setup in Admin > Tags > Channel