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Re: Web service error 1003 export

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Itai
Level 1

Web service error 1003 export

Hi all,
I was wondering how can I export the "count" list of leads that encountered the error.

Screenshot 2023-03-23 at 17.39.51.png

I managed to find them in the "sync error" tab of the salesforce integration (admin tab), but can not find a way to export them 😕

any Idea???

 

Thanks in advance for your help

 

Itai. 

 

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Darshil_Shah1
Level 10 - Community Advisor

Re: Web service error 1003 export

I don't think the web services error notification also stores the lead info. You can contact Marketo support to identify the exact time the errors are occurring and the source of these calls, but you'd need to check the service making these calls to troubleshoot and fix the error. If the service is able to provide you with the API call details of the failed calls, you can trace the leads using the lead-id/email in the body/parameter. You should check this thread: Web Services Error 1003 & 606 - Same time every day.

 

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Darshil_Shah1
Level 10 - Community Advisor

Re: Web service error 1003 export

I don't think the web services error notification also stores the lead info. You can contact Marketo support to identify the exact time the errors are occurring and the source of these calls, but you'd need to check the service making these calls to troubleshoot and fix the error. If the service is able to provide you with the API call details of the failed calls, you can trace the leads using the lead-id/email in the body/parameter. You should check this thread: Web Services Error 1003 & 606 - Same time every day.