Hi - I have a Smart Campaign I'm trying to set up with a combination of two different triggers and filters. The triggers will be fills out form OR data value changes (a change in lead lifecycle). Here's the problem: each trigger needs to be combined with the other field as a filter because they can happen in either order. Here's an example of each potential scenario:
1. Lead fills out a form and then a few days later their data value changes which should trigger the campaign.
2. Lead's data value changes and then a few days later they fill out a form which should trigger the campaign.
The only way I've thought to accommodate these scenarios is by having a campaign that acts on Fills Out Form as a trigger but only when combined with Data Value Changed as a filter, OR acts on Data Value Changes as a trigger but only when combined with Filled Out Form as a filter. This doesn't seem to be possible. Does anyone know of a way to do this, or a workaround that you've used?
The only workaround I've thought of is to set up two separate campaigns: Campaign A with the first Smart List scenario and the flow steps I want to use for all leads, and Campaign B for the second Smart List scenario with just one flow step of "Request Campaign", and request campaign A.
Thanks in advance!
Megan