Using my token to pass unique url breaks html once email sends

Chris_Morris1 · ‎04-25-2017

I'm trying to pass a unique URL via email as part of a registration confirmation process. My unique url is in button form, as a 'my token' element. It looks beautiful in preview, but completely breaks on send. Any help would be appreciated.

SanfordWhiteman · ‎04-25-2017

But I don't see any {{my.tokens}} in the content. And really we just need the snippet surrounding the token in question, not the full HTML of the email!

What we'd need is a comparison of [1] the HTML content with a hard-coded URL vs. [2] the exact same content with the token in place of the URL. Again, you have to isolate the difference to being only the {{my.token}}, if that's what you think it the offending difference, or there are too many moving parts.

If you want to send me a sample of each of these variants, I'm happy to compare them for you, but you need to provide the 2 types of base materials so I can see "working" and "broken."

View solution in original post

SanfordWhiteman · ‎04-25-2017

You're definitely going to need to post the code you want us to troubleshoot.

Please use syntax highlighting, too (choose "XML" type or "Plain").

Chris_Morris1 · ‎04-25-2017

Thank you, hopefully what I posted helps you help me. Thanks again.

SanfordWhiteman · ‎04-25-2017

But I don't see any {{my.tokens}} in the content. And really we just need the snippet surrounding the token in question, not the full HTML of the email!

What we'd need is a comparison of [1] the HTML content with a hard-coded URL vs. [2] the exact same content with the token in place of the URL. Again, you have to isolate the difference to being only the {{my.token}}, if that's what you think it the offending difference, or there are too many moving parts.

If you want to send me a sample of each of these variants, I'm happy to compare them for you, but you need to provide the 2 types of base materials so I can see "working" and "broken."

Chris_Morris1 · ‎04-26-2017

Message sent, thank you. I do appreciate the time you take to help others out, and for working with me to help answer my question. I love Marketo, but I’m not a developer. Working for a nonprofit, Marketo is one of three jobs for me. It’s thanks to helpful experts like yourself that I am able to progress with Marketo at all. Thanks again!

Chris_Morris1 · ‎04-25-2017

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