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Unsubscribe Emails - Does this include operational emails?

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Anonymous
Not applicable

Unsubscribe Emails - Does this include operational emails?

Hi all,

Just a quick question, when a person is unsubscribed from Marketo, does that mean they are unsubscribed from ALL emails even operational emails? Thanks

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Lauren_Aquilino
Level 4 - Champion Alumni

Re: Unsubscribe Emails - Does this include operational emails?

Hi David,

Operational emails will in fact bypass any Unsubscribe or Marketing Suspended settings on a record. Use sparingly and only for critical/transactional emails.

Lauren

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Lauren_Aquilino
Level 4 - Champion Alumni

Re: Unsubscribe Emails - Does this include operational emails?

Hi David,

Operational emails will in fact bypass any Unsubscribe or Marketing Suspended settings on a record. Use sparingly and only for critical/transactional emails.

Lauren

View solution in original post

Anonymous
Not applicable

Re: Unsubscribe Emails - Does this include operational emails?

Thank you Lauren, very helpful response!