Unsubscribe Emails - Does this include operational emails?

[Anonymous]

Hi all,

Just a quick question, when a person is unsubscribed from Marketo, does that mean they are unsubscribed from ALL emails even operational emails? Thanks

[Lauren_Aquilino · Accepted solution]

Hi David,

Operational emails will in fact bypass any Unsubscribe or Marketing Suspended settings on a record. Use sparingly and only for critical/transactional emails.

Lauren

[Anonymous]

Thank you Lauren, very helpful response!