Re: Unmapped custom fields tied to an SFDC field

Robb_Barrett
Level 10

Unmapped custom fields tied to an SFDC field

I'm a bit confused with unmapped fields.  I have a large amount of fields listed as Unmapped that are tied to SFDC fields. If they're mapped over, how are they listed as unmapped and how do I get them into the Mapped area? I want to make sure there's a two way sync for these fields.

Screen Shot 2019-09-23 at 3.27.04 PM.png

1 REPLY 1
Steven_Vanderb3
Marketo Employee

Re: Unmapped custom fields tied to an SFDC field

Simply speaking...ignore this screen. It only really accurately reflects the integration at the time it was set up. The most accurate way to check if a field is syncing and how it's mapped is to check it in Field Management.  CRM mappings will be shown there on the field info page.