the contacts in my nurture stream differ to the members in the SFDC campaign

[adele_briggs]

I've inherited some nurture campaigns and I can see that the numbers in Salesforce differ to the numbers in Marketo streams. Does anyone have any ideas?

[Kaitlyn_Simko]

Is the number in Salesforce less than or greater than the count in the nurture?  It could be due to SFDC sync issues if the count in SFDC is less than.

[adele_briggs]

Marketo has more than the SFDC instance. after some investigation there is a stream which has the bulk of contacts and I can see that there are 28 in the SF campaign that are not in the Marketo Nurture at all - 195 in Marketo don't match the  SF list. 168 don't have an email address. I can't figure it out. I don't think I understand how the contacts are being added into the streams. I may have to investigate this more.

[Amy_Goldfine]

To clarify, your Marketo Program is synced to the SFDC campaign, correct? You can run a smart list of people who are in one but not the other, open a person record, look through the activity history and see if you can spot any issues.

[adele_briggs]

Hey, it is synced with SFDC. I will look through the ones that are in Marketo and not SFDC and vice versa. See if I can spot anything.

I was sure if they are taken out of the program and then new people come in this would account for the differences.