Hello, we have created a form that includes a set of three radio buttons. When tabbing into the radio button list, it selects the first radio button, then if you hit tab again it goes out of the list instead of going to the second radio button. Has anyone experienced this problem before and have a solution we can try to fix it?
Our web developer has made a 40-second video overview of the problem here if it's helpful.
Solved! Go to Solution.
This has nothing to do with it being a Marketo form. This is the defined standard behavior of a radio group (radios all with the same name, that is, corresponding to the same field) on any HTML form.
Radio buttons in a group are not intended to be individually tabbed, and adding that interaction (which you could in theory do via JavaScript) breaks the end user expectations based on their experience across the web.
This has nothing to do with it being a Marketo form. This is the defined standard behavior of a radio group (radios all with the same name, that is, corresponding to the same field) on any HTML form.
Radio buttons in a group are not intended to be individually tabbed, and adding that interaction (which you could in theory do via JavaScript) breaks the end user expectations based on their experience across the web.