Kim_Koserski

Kim_Koserski · ‎09-26-2018

Hello, we have created a form that includes a set of three radio buttons. When tabbing into the radio button list, it selects the first radio button, then if you hit tab again it goes out of the list instead of going to the second radio button. Has anyone experienced this problem before and have a solution we can try to fix it? Our web developer has made a 40-second video overview of the problem here if it's helpful.

Kim_Koserski · ‎06-21-2018

I actually tried to figure out how to do that and gave up. Where would I find that option? I'm not seeing it under 'Actions' or in the sidebar to the right.

Kim_Koserski · ‎06-21-2018

Thanks for the reply Sanford. You are 100% correct. We were able to discover that issue and have our dev update the code to push the URL manually. Here is what he did in case anyone encounters the same issue in the future: "If you need to use Marketo webhooks to send data to Marketo via POST and the form needs to be a global form, you won't have any information regarding which page the form is being filled out on. A solution is to create a hidden field called "_mktoReferrer" inside your webhooks form to manually fill out and send the current page URL to Marketo."

Kim_Koserski · ‎06-20-2018

Certainly! Smart List = Fills out Form (trigger) Interesting Moment Type = Web, Description = "Filled Out Form: {{trigger.Name}} on {{trigger.Web Page}}" This smart campaign works for all our other forms except this one, which leads me to believe it's something to do with the coding on the page. Cheers, Kim

Kim_Koserski · ‎06-19-2018

Hello! We're encountering an issue with a form on one of our web pages. I want to switch it to a global form, but am unable to because the form isn't recognizing what URL it's being filled out on. In the activity log, Marketo populates the Interesting Moment with: "Filled Out Form: (campaign.name) on" (where usually the URL would follow), and 'Fill Out Form' with the webpage ID = 0 and the referrer URL = blank. Has anyone ever experienced this error before or could point us in the right direction to investigate potential solutions? This is the page and form in question: https://www.vidyard.com/platform/personalized-video/ Let me know if I can clarify anything. Thank you.

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Date Registered	‎06-08-2016 01:28 PM
Date Last Visited	‎01-28-2020 02:05 AM
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