Support for the University

[Anonymous]

I completed the Basics 2: Foundation Training (Virtual Live Online) training over a month ago and am still only showing a status of "Enrolled" on the class.

I need this for certification requirements - does this mean I have completed the course or should this be updated on Marketo's end?

There is no ability to contact support specific to the University so any direction is appreciated! There are no ticket options under My Cases for the education portal.

Thanks in advance!

Michelle

[Josh_Hill13]

Marketo does not need this course listed as completed to Certify you. Only the Marketo Certification Exam can do this. If you finished the video, then congrats, you can move on to the next steps.

[Anonymous]

Many thanks Josh.

I'll carry on with the other requirements for the certification.

Cheers!

Michelle

[Philip_Tieu]

Josh's reply should be marked as correct. Thanks Josh!

However, if you need to reach support for Marketo University you can e-mail education@marketo.com.​ For Certification related support, please email certification@marketo.com. As always, feel free to get my attention using the @ mention feature. I'm a developer on the education team here at Marketo