Specific Inferred Company Not Showing in Webpage Report

[Jenn_DiMaria2]

When I run a Smart List of "Inferred Company IS 'X'", four results are returned, two of which are within the past 30 days.

However, when I visit the Company Web Activity report (with the Inferred Company column turned on), the 'X' company doesn't appear in the report. I've added and removed the "Is Anonymous = TRUE" filter multiple times, and still can't get this company to appear in the report within the past 30 days.

Any ideas of what I'm doing wrong?

[Josh_Hill13]

These are different database requests:

• Inferred Company= is based on the system field on the lead record itself. That could have changed for any number of reasons, although I believe it is a one time field and is usually via the IP lookup at the time of form fill out. I suppose it may come in earlier during anonymous too. Did you try Anonymous=T on this smart list?
• Company Web Activity - this is based on actual web page visits your firm can see. It is possible there were no web visits during this time which also matched your Inferred Company=X.
• Try a smart list that also includes Visited web Page IS ANY in Past 30 days + Inferred Company=X.

[Kenny_Elkington · Accepted solution]

Do you have the Hide Anonymous leads from ISPs set to true?  It's likely that the company our looking at is considered an ISP and is being suppressed by this setting.

[Jenn_DiMaria2]

Thanks, Kenny! This is exactly what was going on and I've got it set up correctly in the report now. Can't believe I missed that