Snippet not working in View in Browser

[Marc_Bass]

Hi, 

I built an email with a snippet that is using segmentation. The segmentation is visible in Marketo email editor, in the email preview and upon email send, but if I click View in Browser of the segmented snippet email, it reverts back to the default view of the segmented snippet. 

Is this a Marketo bug?

In the past, segmentations I've done regularly without the use of a snippet appear correctly in View in Browser.

Can anything be done? Thanks! 

[uditmathur]

Hi @Marc_Bass ,

Are you testing the email by Send Sample or through a proper program.

View in web is working totally fine for me if i send it through a program.

[Marc_Bass]

@uditmathur I sent myself a sample to test everything in my email before I send it through a program. 

[SanfordWhiteman]

... sent myself a sample to test everything in my email before I send it through a program. 

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You can’t use Send Sample for end-to-end testing — it will not completely simulate segments, tracking, or Velocity tokens. You must send a real email to a test lead. Send Sample is only to test basic HTML rendering, not full personalization.

[Marc_Bass]

Got it - thank you for the response!