Hi Community,
We have a particular question regarding the number from the Email Performance report. Which is: 'Multiple sends from the same campaign to the same person are counted only once.'
There was a post back in 2021 regarding this particular topic, but so far, no one has provided a possible walk around:
https://nation.marketo.com/t5/ideas/the-email-performance-report-is-inaccurate/idi-p/318557
Our question is:
As part of our business practices, we are required to provide monthly and annual email performance reporting, including email performance for content that may have previously been sent to a lead (could be multiple times, not just a single email send).
- How can we ensure that our email performance report reflects all activity within the given period? (e.g. Last month)
- What have you guys been doing to get around this reporting limitation? Any suggestions would be appreciated it!
Regards,
Wayne
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