Smart List Subscription - Cached issues

Jessica_Ruffalo
Level 4

Smart List Subscription - Cached issues

I have a group of folks that I've set up for a subscription to a smart list.  However, when they receive the smart list, it's not cached or refreshed which then sends them outdated information.  Is there a way to fix this or set it up so that they will receive the most current list when the subscription push happens?

Thanks.

1 REPLY 1
Jim_Thao7
Level 9

Re: Smart List Subscription - Cached issues

Smart Lists get cached when you export them.  You can read about it here: Export Leads to Excel from a List or Smart List - Marketo Docs - Product Docs 

You will need to go to each smart list and manually refresh them in order for them to step out of the cached mode.