Smart List - show multiple clicks in different emails vs one

[Tara_Tate1]

Hello All,

In a smart campaign how can I differentiate between the two scenarios below? I am trying to show scenario B which eliminates the people who clicked on a single email 3+ times and shows the people who click on many of the emails over time. I can't exclude any of the emails and it would be quite tedious to create a filter for email because we have them go out bi-weekly.

Scenario A - email clicks

Email 1 - three clicks

Email 2 - zero clicks

Email 3 - zero clicks

Scenario B - email clicks

Email 1 - one click

Email 2 - one click

Email 3 - one click

Thanks!

[Devraj_Grewal]

Tara,

I would recommend using the filter "clicked link in email" and then using the constraint "Min. Number of Times: 1". Then you can also use the filter "not clicked link in email" with the constraint "Min. Number of Times: 2".

This will populate people who clicked the link in the email, but only those who clicked it once. Since there isn't a constraint for "Max Number of Times", this workaround is the best option.

[Ronnie_Duke2]

Could you just add all 3 emails in your smart list and use the "All" filter? This would show users who have clicked a link in all 3 emails.

[SanfordWhiteman]

Yeah, but problem is Tara doesn't want to filter per email ("... it would be quite tedious to create a filter for email...").