One of the smart campaigns in my program is not showing up under the program in Marketing Activities. When I check the Audit Trail, it says that the smart campaign is in fact in that program, however, it is nowhere to be found in Marketing Activities. I can access it via "My Marketo", but I want to make sure that it is in fact under the correct program.
Also, I deleted a smart campaign (it never ran-I deactivated it, removed the flow step and the smart list criteria) and it is still visible under the program. When I click the icon, I get an error message saying it doesn't exist. Is this happening to anyone else? Does my instance just have a lag?
Hi Caitlin, can you provide screenshots? Not quite sure what the issue is, visuals will help.
Is this happening to anyone else?
Yes, we had that too. Seems like a caching issue to me. It went away after a while, and I have yet to see it again.