I set up a promotion landing page with a form and use utm_campaign in the actual invitation. However, I found out of all the leads came in from form fill, only less than 10% were updated with correct program status, which is "Filled-Out Form". All the other ones were at "Invited" status.
Anyone knows why not all the leads have "Filled-Out Form" status?
Thanks!
Here's how I did the Smart Campaign:
Please show the Results tab from this trigger SC as well as the form's hidden field setup.
Hi Sanford Whiteman
Result tab -- all the leads in result tab have correct Program Status. The ones that have wrong program status are not in the result page.
UTM setting:
And the activity log detail for a Filled Out Form activity for a lead that didn't qualify, please
So, the details of "Fill Out Form" in the Activity Type is different.
Success:
Failed:
OK, that's at least consistent as the hidden field isn't being populated. The limited input looks somewhat (though not exactly) like what happens when you use the <noscript> form, which always has a subset of the named fields on the form.
If you provide the actual LP URL I will see if anything looks amiss, maybe some Forms JS enhancement which is throwing an error.
Hi Sanford Whiteman - sent you a private message regarding url.
Thanks!
OK, don't see anything special there, just a vanilla form with AutoFill enabled. Is there any correspondence between
[a] timestamp of submission (i.e. after/before a certain time) or
[b] User Agent
and the success/failure examples?
If I were looking at this with no other information now, I would wonder if the form + LP had been reapproved after a certain point with the AutoFill enabled.
I turned off all the autofill now. Let's see what happened.