Single Customized Thank You Email

[SanfordWhiteman]

Yes, that's what you want. You can also constrain the Data Value Changes by

     Source is Web form fillout

for more self-documentation/precision.

[S_D1]

Hi Everyone,

The smart campaign works fine and serves my purpose. But the issue is that - there is a time lag of 2-3 minutes between Form Filled on website and receiving the THANKYOU email.

Is there anything I could do to to reduce the time lag?

[SanfordWhiteman]

There's nothing you can do to compress that time, since you're waiting for the appropriate data to be ready -- and email isn't a realtime medium anyway.

Your experience does highlight how strange it is that some people deliberately add a wait step on auto-responders, which just adds more delay.  I've never understood that approach and never do it myself.