SOLVED

SalesForce field "Other Phone" mapping

Go to solution
Anonymous
Not applicable

SalesForce field "Other Phone" mapping

Which field in Marketo does the standard SalesForce field "Other Phone" map to?

1 ACCEPTED SOLUTION

Accepted Solutions
Darrell_Alfons2
Level 10 - Champion Alumni

Re: SalesForce field "Other Phone" mapping

You can see this in Marketo > Admin > Field Management

Drag "other phone" onto the canvas and it will show the mapping

If you can't find other phone, you may have to look at the API field name as it may be referring to something else, or mapped to something else.

View solution in original post

5 REPLIES 5
Darrell_Alfons2
Level 10 - Champion Alumni

Re: SalesForce field "Other Phone" mapping

You can see this in Marketo > Admin > Field Management

Drag "other phone" onto the canvas and it will show the mapping

If you can't find other phone, you may have to look at the API field name as it may be referring to something else, or mapped to something else.

View solution in original post

Anonymous
Not applicable

Re: SalesForce field "Other Phone" mapping

Thanks Darrell,

Looks like the mapping was wrong. Was going to the wrong API field name. Hopefully fixed now by support.

By the way, is it possible to edit the field mapping myself or do I need to send to Marketo support every time I need a change?

Darrell_Alfons2
Level 10 - Champion Alumni

Re: SalesForce field "Other Phone" mapping

Good to know!

Unfortunately you will have to go to support for mapping changes.

Semi-related, but make sure whenever you create new fields in SFDC that will be visible to marketo, make sure to create the fields with the exact same api name on the lead and contact object so that Marketo maps correctly to both, otherwise, it will create 2 fields in Marketo.

Darrell_Alfons2
Level 10 - Champion Alumni

Re: SalesForce field "Other Phone" mapping

and make sure to mark the question as answered!

Anonymous
Not applicable

Re: SalesForce field "Other Phone" mapping

Excellent. Thanks. I did not know that.