RTP-Segmentation behavioral visits

[Kevin_Stinson]

How does visits work?

I have a segment setup for Number of visits - Equals or less than 5

But if I visit the page anonymously I do not see the popup RTP.

But if I fill out a form I see the popup RTP.

Does a user need to be known to use this feature?

[Darshil_Shah1 · Accepted solution]

Well, do you have any other filter or qualifying condition that would require a person to be known to be able to qualify for the Web segment? Aside from the filters listed under the Known Profile section in the below snapshot, Marketo doesn't really need the person to be a Known Munchkin-token associated record. Are you able to see the person qualifying for the segment when you query the segments in the browser when the number of visits is <= 5?

[Kevin_Stinson]

Hi Darshil sorry for the delay responding, we have not used any filters from the Known Profile section.

We looked at doing this campaign a different way.

[Darshil_Shah1]

Thank you for the update, @Kevin_Stinson! Without the filters from the known profile selected, you shouldn't ideally need the person to be cookied anyway! Were you able to query the segments the person qualifies for?

[Kevin_Stinson]

Hi Darshil not sure what you mean by: "query the segments the person qualifies for"