Restrict different email from address than the domain name in Marketo

[swapnil-khangar]

Hello All,

How to restrict user to use different email from address other than the domain name in Marketo.

For exp. domain name is example.com and I want to restrict the user while sending the email to use only example.com (swapnil@example.com) and not any other domain name swapnil@gmail.com in from address.

Thanks,

Swapnil

[SanfordWhiteman · Accepted solution]

There isn't a way to totally lock this down. You need to enforce, via procedure, the allowed From/Reply-To values. Using {{my.tokens}} to manage these is recommended (though again, not enforced by the platform but rather through human cooperation).

[swapnil-khangar]

Hi Sanford, found one solution - If the DMARC with a “P=Reject” policy is setup, then that mail would fail to deliver.

[SanfordWhiteman]

That's not a solution because it only applies to domains that have such a DMARC policy. If you don't control the domain, then naturally you don't control its DMARC record.

(Also, only a subset of recipients even enforce DMARC, so it would cause sporadic rejections, not complete rejection of all messages.)

[swapnil-khangar]

Thanks Sanford 👍