Re: Restore deleted forms

Gaurav_Vaishnav
Level 1

One of our Marketo users deleted around 50 forms from our Marketo instance. Is there any way to restore them?

Need urgent help!

Thanks in advance.

Tags (1)
8 REPLIES 8
AnneMarie_C
Marketo Employee

Marketo Support can only restore deleted leads, emails, and landing pages within a certain amount of time after deletion. Deleted forms cannot be restored. They will need to be manually recreated.

Daria_Kropyvian
Level 2

Hello, I had really many problemes because of my deleted form. There are any posibility to visualise it ? I can't recreate the same form because the deleted form was creadet by other person. I am in big problem. 

DKR
SanfordWhiteman
Level 10 - Community Moderator

If it's gone, it's gone.

Amit_Jain
Level 8 - Community Advisor

How many forms have you deleted? Do you know the location (URL) where those were embedded?

Daria_Kropyvian
Level 2

Only 1 but it was very important, I know only ID

DKR
Amit_Jain
Level 8 - Community Advisor

You can not really restore the form but if you do not know the fields used on the form, there is a way to find that out and re-create the form.

If you know the web-page, this form was embedded on, do following to find out the form fields:

  • Create a smart list to find all the leads who filled out a form on that specific web-page. Use From Name is any since you will not be able to  select the form name now. Add Web Page constraint and put the page URL form was embedded on:
    pastedImage_1.png
  • Go to People Tab to see all the leads who filled out the form.
  • Double click on any of the lead to go to Lead Details page
  • Go to "Activity Log" of the lead detail page
  • Look for the form fill out activities and find out the form which was deleted
  • Double click on the "Filled Out Form" activity within Activity log and you will find all the form fields.

Re-create the form with these fields and get it replaced on the web-page/marketo LP. Hope this will help.

Daria_Kropyvian
Level 2

Thank ypu so much, it really helped me.

DKR
SanfordWhiteman
Level 10 - Community Moderator

You're going to need a Support case (and no guarantees whatsoever, it's a long shot). Get on that ASAP!