Resend invite to new user?

[Anonymous]

A couple days ago I added a new admin user to our instance and the invite was sent out. However, they never received and it did not end up in their junk mail. Is there a way to re-send the email invite? Or should I delete the user and then add it again? Is there a way to track that invite email? Thanks.

[Josh_Hill13]

You should be able to resend the invitation. If not, just delete the account and try again.

[Anonymous]

Theres no way to track the email.  You might try re-sending, but to ensure they receive it, here is a more certain solution:

• Set the email address to one that goes to your inbox
• Log in and set a temporary password
• Change the user settings to their email address
• Send an email manually to the user with their information

This will work so long as they can receive the device verification information.