I have a single-field form embedded into a dialog lightbox that is being used to attract subscribers to our weekly newsletter. The one issue we're encountering with this is that the "Must be a valid email" alert automatically triggers upon pop up.
I'm wondering if anyone else has encountered this same issue and has identified a fix for it. Not having much luck identifying what in the js files may be causing this.
Hi Andy Penkalski,
The form is not appearing after clicking the link shared by you. Could you please let me know what action do i need to view the lightbox form.
Hmm. Not sure what the issue is. I'm able to get it to display in both private and standard browsing windows across multiple desktop browsers. I will say however that the issue seems specific to Chrome.
Are you using RTP to trigger the modal? I don't even see MktoForms2 (the forms library) in your page by default.
Yes, it's set up through RTP. Tagged this post to web personalization, but I guess I didn't mention that in the comment.
Well, you'll have to figure out why it isn't triggering for us, since that makes it impossible to look at...