Required form field alert automatically triggering on dialog box

[Andy_Penkalski]

I have a single-field form embedded into a dialog lightbox that is being used to attract subscribers to our weekly newsletter. The one issue we're encountering with this is that the "Must be a valid email" alert automatically triggers upon pop up.

I'm wondering if anyone else has encountered this same issue and has identified a fix for it. Not having much luck identifying what in the js files may be causing this.

[SanfordWhiteman]

You must provide a URL.

[Andy_Penkalski]

The pop up should appear for you here: Financial Forum | Blog | Resources | Advicent

[SanfordWhiteman]

I didn't get a popup form.

[Akshay_Pant]

Hi Andy Penkalski​,

The form is not appearing after clicking the link shared by you. Could you please let me know what action do i need to view the lightbox form.

Regards,

Akshay

[Andy_Penkalski]

Hmm. Not sure what the issue is. I'm able to get it to display in both private and standard browsing windows across multiple desktop browsers. I will say however that the issue seems specific to Chrome.

Financial Forum | Blog | Resources | Advicent

[SanfordWhiteman]

Are you using RTP to trigger the modal?  I don't even see MktoForms2 (the forms library) in your page by default.

[Andy_Penkalski]

Yes, it's set up through RTP. Tagged this post to web personalization, but I guess I didn't mention that in the comment.

[SanfordWhiteman]

Well, you'll have to figure out why it isn't triggering for us, since that makes it impossible to look at...